Welcome Truth and former Jonesen Clients!!!

To ensure your requests are handled with maximum speed and accuracy, please use the form to submit your support tickets.

By providing specific details like the Exact Page URL and Steps to Reproduce for website issues, or the Affected Email Address and Error Messages for IT requests, you allow our engineering team to bypass the "investigation" phase and move straight to a resolution.

We have moved away from email-based support to ensure every request is properly documented, prioritized, and tracked—ensuring nothing slips through the cracks and your project stays on schedule. Please note that if a technical issue cannot be replicated due to a lack of detail, it may be placed on "Blocked" status until further information is provided.